Even more than in most organisations, people are the key to MICL's success. Our staff is totally committed to the best interests of our customers and to providing a high level of service.

Highly qualified and experienced, our teams work closely with each other, with our partner organisations and with our customers to ensure that our products and services are delivered efficiently, effectively and competitively. Language is no barrier to success.

Our insurance development and underwriting team, responsible for obtaining and developing business throughout Europe and Asia Pacific, has the ability to communicate in most European languages as well as being experienced insurance professionals.

The MICL claims team works closely with Car Care Plan, Europe's leading mechanical insurance administrator and, in the important German market, with Opel-Händler Versicherungsdienst, together providing effective systems for the efficient handling of claims across the continent. Our claims management expertise ensures that service standards are maintained and that all claims are settled quickly and fairly.

Supporting these two teams are MICL's technical specialists - actuaries and pricing experts. Their professional skills and wide insurance experience help us to achieve the fine balance between competitiveness and the desired return on investment.